Tag: Zendesk

Zendesk acquires AI automation startup Cleverly to advance customer service

Zendesk is looking to grow its customer service capabilities, and today it announced the acquisition of early-stage artificial intelligence startup Cleverly. Financial terms of the deal are not being publicly disclosed at this time and Cleverly has not been entirely public about the size of its funding. Founded in 2019,…

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Boasting a pedigree in business intelligence, Sweep launches a new carbon accounting and offset tool

If businesses are going to meet their increasingly aggressive targets for reducing the greenhouse gas emissions associated with their operations, they’re going to have an accurate picture of just what those emissions look like. To get that picture, companies are increasingly turning to businesses like Sweep, which announced its commercial…

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Census raises $16M Series A to help companies put their data warehouses to work

Census, a startup that helps businesses sync their customer data from their data warehouses to their various business tools like Salesforce and Marketo, today announced that it has raised a $16 million Series A round led by Sequoia Capital. Other participants in this round include Andreessen Horowitz, which led the…

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AWS launches Amazon AppFlow, its new SaaS integration service

AWS today launched Amazon AppFlow, a new integration service that makes it easier for developers to transfer data between AWS and SaaS applications like Google Analytics, Marketo, Salesforce, ServiceNow, Slack, Snowflake and Zendesk. Like similar services, including Microsoft Azure’s Power Automate, for example, developers can trigger these flows based on…

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Extra Crunch members save money with Partner Perks and event discounts

Last fall we launched a series of new benefits for annual and 2-year Extra Crunch members called Partner Perks. The idea with the Partner Perks program was to find products or services that could benefit our readers, and then collaborate with the makers of the products to offer up discounts…

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ClimateView raises $2.5 million for its toolkit to visualize climate mitigation plans

ClimateView, a Swedish software development company working on monitoring and visualization tools for greenhouse gas emissions, said it has raised $2.5 million in its latest round of financing. While the world is gripped by the material and economic toll of the COVID-19 epidemic, the problems society faces from longterm global…

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