Tag: nlp

Cognigy raises $44M to scale its enterprise-focused conversational AI platform

Artificial intelligence is becoming an increasingly common part of how customer service works — a trend that was accelerated in this past year as so many other services went virtual and digital — and today a startup that has built a set of low-code tools to help enterprises integrate more…

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Facebook releases its ‘Blender’ chatbot as an open-source project

The virtual assistants that inhabit our smartphones are helpful, sure, but they’re not going to pass the Turing test any time soon. They’re designed for understanding specific commands and actions like checking on restaurant reservations or getting u… Source

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Espressive lands $30M Series B to build better help chatbots

Espressive, a four-year-old startup from former ServiceNow employees, is working to build a better chatbot to reduce calls to company help desks. Today, the company announced a $30 million Series B investment. Insight Partners led the round with help from Series A lead investor General Catalyst along with Wing Venture…

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