Spotify is down for many –here’s everything we know so far

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2025-04-16T14:06:43.166Z

That fix doesn’t seem to be working yet…

A Downdetector graph showing a spike in reports of Spotify problems

(Image credit: Downdetector)

It’s now about 40 minutes since a Spotify spokesperson told us it was rolling out a background fix for “the issue with Search”. But search still isn’t working for me – and thousands of others are still reporting problems worldwide on Downdetector (above).

In the US, we’re at almost 50,000 reports – a huge number that shows how widespread the issues are. In the UK, reports have dropped slightly to around 12,000, but have been pretty consistent for the last 45 minutes or so. There are other notable spikes everywhere from Australia to India, too.

What’s clear is that this is more than just a search issue – many are still seeing blank homescreens and are only able to play offline music. The entire Spotify website is currently down, too – something I can’t remember happening, well, ever.

We’ve asked for an update from Spotify about its ongoing issues and will let you know as soon as we hear back.

2025-04-16T13:48:00.393Z

What about the other Spotify issues?

Two hands holding a phone showing the Spotify app being down

(Image credit: Spotify / Future)

As I posted below, a Spotify spokesperson told us around 15 minutes ago that “the issue with Search has been addressed and an update has begun rolling out to all users”. But today’s Spotify problems appear to be wider than just a search problem.

While that’s been the main symptom for me, many users like my colleagues in the US are still finding that homepage is still displaying three dots (above) and that the web player is still down.

That’s more like a global outage than just a search issue – so it remains to be seen whether Spotify’s fix addresses all of the problems that many are still experiencing. I’m still checking the app in hope…

2025-04-16T13:32:34.640Z

Good news! A fix is rolling out now

Spotify logo on a mobile device

(Image credit: Future)

We’ve just heard back from Spotify – a spokesperson has told us “the issue with Search has been addressed and an update has begun rolling out to all users”.

We double-checked with Spotify to ask if this will require an app update and Spotify has confirmed that it’ll be a background update, with no user action needed.

That’s good news, but search still isn’t working for me in the Spotify app. Guess I’ll have to wait a while longer to check out that new Bon Iver album…

2025-04-16T13:25:25.105Z

This is now a big Spotify outage

A laptop screen showing a Spotify error message

(Image credit: Spotify / Future)

The number of reports of Spotify issues on Downdetector is continuing to spike in the US and UK – this is now the biggest Spotify outage I can remember for a while. We’re now at over 27,000 reports in the US, and 17,000 in the UK.

The TechRadar team are finding that the Spotify web player is down (above) and many are finding that their homescreens aren’t loading in the app.

Spotify hasn’t commented any further on what’s causing the issues, beyond acknowledging on X (formerly Twitter) that it’s having a major wobble. We’ve contacted Spotify and will update you as soon as we know more – in the meantime, it’s over to YouTube we go!

2025-04-16T13:12:59.260Z

Spotify acknowledges there are issues

Spotify has now commented on the problems many are experiencing, with the Spotify Status account on X posting that the streaming giant is “aware of some issues right now and are checking them out”.

That’s a pretty vague description – and it seems users are experiencing multiple symptoms, from the app reporting a lack of internet connection to problems with logging in.

My own issues appear to be restricted to the app’s search function. Let’s hope there’s still one relatively simple fix for all of the issues – we’ve reached out to Spotify for more details.

2025-04-16T13:08:44.487Z

Spotify is buggy today

The Spotify app showing an error message on a blue background

(Image credit: Future)

I first noticed the Spotify issues when trying to search for a new album – it served me the “couldn’t load the page” message above, and that’s still the case now.

Strangely, I’m still able to stream music that’s already in my collection and playlists, so the issues seem localized to some functions of the app. Some on the TechRadar team also don’t have any issues at all.

The reports on Downdetector aren’t dropping though (particularly in the UK), so it seems to be more than a temporary blip…

2025-04-16T12:56:07.776Z

That’s a pretty big spike…

A graph showing a spike in Downdetector reports for Spotify

(Image credit: Downdetector)

Right now, the biggest spike in reports of Spotify issues is in the UK – at the time of writing, over 21,000 Spotify users have reported problems with the smartphone app and web player on Downdetector, and social media platforms like X are also filling up with complaints.

Interestingly, there’s been a smaller spike in Downdetector reports in the US, which has now dramatically fallen to around 200. Hopefully, this means the problems could be short-lived, but so far we don’t know what’s causing them.


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Refresh 2025-04-16T14:06:43.166Z That fix doesn’t seem to be working yet… (Image credit: Downdetector) It’s now about 40 minutes since a Spotify spokesperson told us it was rolling out a background fix for “the issue with Search”. But search still isn’t working for me – and thousands of others are still…

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