PSA: You can lawfully refuse to pay service charge at restaurants, hotels in this country

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Next time you’re not happy with your food in a restaurant or the drink at a pub in India, remember can wilfully refuse to pay the service charge. 

Addressing several complaints, the Indian government clarified today that restaurants cannot mandatorily add service charge — which ranges from five to 20 percent — to a customer’s bill. 

Most establishments add service charge directly to the bill in lieu of tips, providing customers with no recourse but to pay it irrespective of whether they enjoyed the service or not. On the other hand, many patrons often misinterpret the service charge for “service tax” that the government imposes and tip their server nevertheless.  Read more…

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Source: Mashable

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