It was time to download Google Chrome on a new Windows 11 computer.
Microsoft has no shame: Bing spit on my ‘Chrome’ search with a fake AI answer


I typed “Chrome” into the Microsoft Edge search bar.
I was greeted with a full-screen Microsoft Bing AI chatbot window, which promptly told me it was searching for… Bing features.
I picked my jaw up off the floor and tried again. Same result every time.
Same exact text, too. This is clearly not Microsoft’s GPT-4 powered chatbot at work — it’s a completely canned interaction. Here’s how much of my screen it took up, and what it looks like zoomed in:
I get it to work on a different computer. Across the country, a colleague tells me he saw the exact same thing setting up his wife’s gaming laptop. Across the ocean, another colleague pulls it up on his mobile phone. It’s not universal, but it’s absolutely not a tiny experiment in a single region, either.
Maybe this doesn’t seem like a big deal to you. I’m using Microsoft’s search engine in Microsoft’s browser on Microsoft’s operating system, after all — why should Microsoft willingly link me to a competitor?
Let me put things a different way: Microsoft just gave itself a full-screen ad in search results by faking an AI interaction. This “search result” is juicing Microsoft’s own product instead of respecting its users’ intent.
Yes, Microsoft has previously plugged Edge when you search for Chrome — but not like this. Let’s compare:
Even if you don’t agree with me that Microsoft is yet again shoving its Edge where it doesn’t belong, this kind of move makes a mockery of the company’s AI ambitions.
Microsoft CEO Satya Nadella claims he wants Edge to genuinely compete. “Let’s build first a product that is competitive in the marketplace that’s actually serving user needs,” he told us in a February interview, when my editor-in-chief Nilay Patel asked whether the Bing AI browser integration was partially an attempt to “capture marketshare from Chrome”.
“It’s not just a search engine; it’s an answer engine,” claimed Nadella earlier in the show, “because we’ve always had answers, but with these large models, the fidelity of the answers just gets so much better.”
Would you call replacing a “Chrome” search with a juiced “news articles about Bing features” search as “better”? I know where I land on that.
But it’s important to both Microsoft and Google that their answers are seen as “better,” because they’re pushing aside the ten blue links that have dominated search for so long. We recently worried out loud whether Google’s new Search Generative Experience would prioritize ads over actual answers, but it looks like we won’t have to wait to see how brazen these companies can get. Unless there’s strong pushback, I would expect the ads to win whenever it’s profitable or convenient.
When asked for comment, a spokeperson forwarded this generic statement from Microsoft product marketing director Jason Fischel:
We often experiment with new features, UX, and behaviors to test, learn, and improve experiences for our customers. These tests are often brief and do not necessarily represent what is ultimately or broadly provided to customers.
Shortly after we published this story with that comment, Fischel confirmed Microsoft has pulled the plug on this particular idea. “The experience is no longer flighting.” Sure enough, I no longer see it.
Some open questions: Did this represent what Microsoft wants to provide to customers? Would it have just been an “experiment” if I hadn’t put Microsoft on blast? And given we personally saw this on the other side of the country and the other side of an ocean, what is the company’s definition of “broadly?” I asked Microsoft a few such questions, and I’ll update you if we receive answers.
As we keep saying every time Microsoft pulls this kind of shit, it’s a shame because Edge is actually good. I was just beginning to try Microsoft’s browser again because I found Bing fascinating. Now, Bing is the reason I’m boycotting Edge once more.
Update, 9:59 PM ET: Added that Microsoft turned off this “experience” shortly after we published this story.
It was time to download Google Chrome on a new Windows 11 computer. I typed “Chrome” into the Microsoft Edge search bar. I was greeted with a full-screen Microsoft Bing AI chatbot window, which promptly told me it was searching for… Bing features. a:hover]:text-black [&>a:hover]:shadow-underline-black dark:[&>a:hover]:text-gray-e9 dark:[&>a:hover]:shadow-underline-gray-63 [&>a]:shadow-underline-gray-13 dark:[&>a]:shadow-underline-gray-63″>Search query:…
Recent Posts
- I tried this new online AI agent, and I can’t believe how good Convergence AI’s Proxy 1.0 is at completing multiple online tasks simultaneously
- I cannot describe how strange Elon Musk’s CPAC appearance was
- Over a million clinical records exposed in data breach
- Rabbit AI’s new tool can control your Android phone, but I’m not sure how I feel about letting it control my smartphone
- Rabbit AI’s new tool can control your Android phones, but I’m not sure how I feel about letting it control my smartphone
Archives
- February 2025
- January 2025
- December 2024
- November 2024
- October 2024
- September 2024
- August 2024
- July 2024
- June 2024
- May 2024
- April 2024
- March 2024
- February 2024
- January 2024
- December 2023
- November 2023
- October 2023
- September 2023
- August 2023
- July 2023
- June 2023
- May 2023
- April 2023
- March 2023
- February 2023
- January 2023
- December 2022
- November 2022
- October 2022
- September 2022
- August 2022
- July 2022
- June 2022
- May 2022
- April 2022
- March 2022
- February 2022
- January 2022
- December 2021
- November 2021
- October 2021
- September 2021
- August 2021
- July 2021
- June 2021
- May 2021
- April 2021
- March 2021
- February 2021
- January 2021
- December 2020
- November 2020
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- May 2020
- April 2020
- March 2020
- February 2020
- January 2020
- December 2019
- November 2019
- September 2018
- October 2017
- December 2011
- August 2010