Honey’s deal-hunting browser extension is accused of ripping off customers and YouTubers


The PayPal Honey browser extension is, in theory, a handy way to find better deals on products while you’re shopping online. But in a video published this weekend, YouTuber MegaLag claims the extension is a “scam” and that Honey has been “stealing money from influencers, including the very ones they paid to promote their product.”
Honey works by popping up an offer to find coupon codes for you while you’re checking out in an online shop. But as MegaLag notes, it frequently fails to find a code, or offers a Honey-branded one, even if a simple internet search will cover something better. The Honey website’s pitch is that it will “find every working promo code on the internet.” But according to MegaLag’s video, ignoring better deals is a feature of Honey’s partnerships with its retail clients.
MegaLag also says Honey will hijack affiliate revenue from influencers. According to MegaLag, if you click on an affiliate link from an influencer, Honey will then swap in its own tracking link when you interact with its deal pop-up at check-out. That’s regardless of whether Honey found you a coupon or not, and it results in Honey getting the credit for the sale, rather than the YouTuber or website whose link led you there.
Paypal VP of corporate communications Josh Criscoe said in an email to The Verge that “Honey follows industry rules and practices, including last-click attribution.”
MegaLag isn’t the first to make such claims. A 2021 Twitter post advises using Honey’s discount codes in a different browser to avoid it taking the affiliate credit. A Linus Media Group employee also explained in a 2022 forum reply that Linus Tech Tips dropped Honey as a sponsor over its affiliate link practices.
Honey’s convenience has resulted in the extension being recommended widely, including in almost 5,000 Honey-sponsored videos across about 1,000 YouTube channels, according to MegaLag. We’ve even recommended it here at The Verge; now we do not.
Here is Criscoe’s full statement:
Honey is free to use and provides millions of shoppers with additional savings on their purchases whenever possible. Honey helps merchants reduce cart abandonment and comparison shopping while increasing sales conversion.
The PayPal Honey browser extension is, in theory, a handy way to find better deals on products while you’re shopping online. But in a video published this weekend, YouTuber MegaLag claims the extension is a “scam” and that Honey has been “stealing money from influencers, including the very ones they…
Recent Posts
- Netflix reportedly suffers huge Stranger Things season 5 leak as launch date, release schedule, and plot details emerge online for the popular show’s final chapter
- Vimeo CEO Philip Moyer is betting on the human touch — and AI
- US government warns this popular CMS software has a worrying security flaw
- Apple’s iPhone 17 lineup is looking a little Pixelated
- What’s the deal with all these airplane crashes?
Archives
- February 2025
- January 2025
- December 2024
- November 2024
- October 2024
- September 2024
- August 2024
- July 2024
- June 2024
- May 2024
- April 2024
- March 2024
- February 2024
- January 2024
- December 2023
- November 2023
- October 2023
- September 2023
- August 2023
- July 2023
- June 2023
- May 2023
- April 2023
- March 2023
- February 2023
- January 2023
- December 2022
- November 2022
- October 2022
- September 2022
- August 2022
- July 2022
- June 2022
- May 2022
- April 2022
- March 2022
- February 2022
- January 2022
- December 2021
- November 2021
- October 2021
- September 2021
- August 2021
- July 2021
- June 2021
- May 2021
- April 2021
- March 2021
- February 2021
- January 2021
- December 2020
- November 2020
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- May 2020
- April 2020
- March 2020
- February 2020
- January 2020
- December 2019
- November 2019
- September 2018
- October 2017
- December 2011
- August 2010