The Apple Watch ban is preventing repairs of many models


Not only has Apple halted online sales of the Apple Watch Series 9 and Apple Watch Ultra Series 2 (with in-store sales to follow), but the company’s ongoing patent rift with medical device maker Masimo has another ripple effect: out-of-warranty hardware repairs for several Apple Watch models are now unavailable to customers. That’s according to Bloomberg’s Mark Gurman, who reports that Apple has informed customer service employees that out-of-warranty hardware repairs and whole unit replacements for the Apple Watch Series 6 onward (with the exception of the SE) will be unavailable for the duration of the ban imposed by the US International Trade Commission.
If you own one of the models included in the ban and your device is out of warranty, well, you should be extra careful with Apple’s smartwatch starting right now. Products under warranty (or the extended AppleCare Plus program) aren’t affected by this situation. Customers will be notified when hardware replacements are permitted, according to Gurman’s report.
This gives Apple yet another critical reason to resolve the patent dispute with Masimo. The Apple Watch Series 9 and Ultra 2 are currently unavailable from Apple’s online store during the final stretch of holiday shopping, though both models can still be purchased in Apple’s physical stores, which will pull the devices after December 24th. Third-party retailers can continue selling them after that, but supply is likely to dwindle since Apple is barred from importing more Apple Watch devices until it resolves the patent dispute.
The patent dispute revolves around the SpO2 sensor built into the Apple Watch Series 6, 7, 8, 9, Ultra, and Ultra 2. Apple is said to be working on a software update that could avoid further infringement of Masimo’s patents, though the medical device maker believes the issue fundamentally relates to hardware and will require deeper changes.
Not only has Apple halted online sales of the Apple Watch Series 9 and Apple Watch Ultra Series 2 (with in-store sales to follow), but the company’s ongoing patent rift with medical device maker Masimo has another ripple effect: out-of-warranty hardware repairs for several Apple Watch models are now unavailable…
Recent Posts
- Here’s when and where you can preorder the new iPhone 16E
- The Humane AI Pin debacle is a reminder that AI alone doesn’t make a compelling product
- This 1.9-pound smartphone’s massive battery offers six months of standby
- Movie sales – including 4K Blu-ray – fell again last year, but if you’re going streaming only, you’re massively missing out
- A new and dangerous keylogger is on the loose – here’s how to stay safe
Archives
- February 2025
- January 2025
- December 2024
- November 2024
- October 2024
- September 2024
- August 2024
- July 2024
- June 2024
- May 2024
- April 2024
- March 2024
- February 2024
- January 2024
- December 2023
- November 2023
- October 2023
- September 2023
- August 2023
- July 2023
- June 2023
- May 2023
- April 2023
- March 2023
- February 2023
- January 2023
- December 2022
- November 2022
- October 2022
- September 2022
- August 2022
- July 2022
- June 2022
- May 2022
- April 2022
- March 2022
- February 2022
- January 2022
- December 2021
- November 2021
- October 2021
- September 2021
- August 2021
- July 2021
- June 2021
- May 2021
- April 2021
- March 2021
- February 2021
- January 2021
- December 2020
- November 2020
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- May 2020
- April 2020
- March 2020
- February 2020
- January 2020
- December 2019
- November 2019
- September 2018
- October 2017
- December 2011
- August 2010